[vc_row full_width=”stretch_row” full_height=”yes” css=”.vc_custom_1467200075725{background-image: url(https://www.onthegrapevine.ie/wp-content/uploads/2016/06/Services.png?id=53) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column css=”.vc_custom_1467200142858{margin-top: 50px !important;margin-bottom: 50px !important;}”][vc_row_inner css=”.vc_custom_1467200084838{background-color: #ffffff !important;}”][vc_column_inner css=”.vc_custom_1467725978396{padding-top: 50px !important;padding-bottom: 70px !important;}”][vcex_heading text=”DELIVERY & RETURNS POLICY” responsive_text=”true” text_align=”center” font_size=”40px” color=”#000000″ css=”.vc_custom_1467200041975{padding-bottom: 32px !important;}”][vc_column_text css=”.vc_custom_1468310458713{padding-right: 150px !important;padding-left: 150px !important;}”]

Shipping & Delivery Policy

Delivery is free for orders over €150. Below that and it will cost €10.

Payment Policy

Bank Transfers – Make your payment directly into our bank account. Please use your Order ID as the payment reference. Your order won’t be shipped until the funds have cleared in our account.

Once we have received payment, you should allow 48hrs for delivery. If it will take longer than that, we will let you know.

Returns Policy

If the product arrives damaged, we will replace the full box and take back the damaged one.

If you are not happy with your wine, send it back to us and we will either replace it or give you a full refund.